Terms of
Service.

You must be at least 18 and able to form a binding contract. If you use Rubicon for a business, you confirm you are authorized to accept these terms for it, and "you" includes that business.

• One person per account. Keep your login details private and don't share your account.
• You're responsible for activity under your account. Tell us right away at info@rubiconprgroup.com if you think someone else has accessed it.
• Keep your name, email, phone and company details accurate.
• You can sign in with email and password or with Google. Google sign-in is subject to Google's terms.

Catalog Access is a referral. We introduce you to an independent publishing provider (the "Third-Party Provider"), which then invites you to its portal. Catalog Access is delivered when we send your introduction. We guarantee you'll get access: if the Third-Party Provider doesn't issue it within 30 days for reasons not caused by you, we'll arrange access elsewhere or refund your Catalog Access fee. The Third-Party Provider is named in your introduction email or during onboarding. Once access is issued, Catalog Access is fully delivered. How long access continues, and on what terms, is decided by the Third-Party Provider. We don't promise access for any period, and if the Third-Party Provider later limits, suspends or ends your access, or changes its catalog or prices, no part of the Catalog Access fee is refundable.

The portal is the Third-Party Provider's, not ours. Its catalog, prices, outlet data, ordering, payment, plan-building and AI tools, coverage reports, and in-portal support are provided by the Third-Party Provider under its own terms. You order and pay for placements in that portal directly. We don't see, process or guarantee those orders.

Help with ordering is optional. We may help you choose outlets or place orders, but we're not required to. We may charge separately for that help if we agree it with you first. Any help we give is advice only, and your orders are your decisions.

We earn a referral fee from the Third-Party Provider when you buy from it. That fee isn't added to the outlet prices you pay. It's separate from what you pay us for Catalog Access.

Some customers come to us through independent affiliates or referral partners. We may pay them part of our fees or commissions. That doesn't change your price. Affiliates aren't our employees or agents and can't make promises or commitments for us.

To set up your access, we share your name, email and order details with the Third-Party Provider.

• Prices are set in US dollars. We may show and charge them in your local currency, converted at that day's exchange rate. Your bank may add its own conversion fees.
• Credit card payments include a 3% processing fee, shown before you pay. It applies only where the law and card network rules allow it.
• Payments are processed by Stripe. Stripe's terms apply, and Link has its own terms if you use it. We never see or store your full card number.
• Everything is paid in full at checkout, at the total shown before you pay. A list spot is only reserved once it's paid.
• Fees, refunds and discount codes are covered in the MSA.
• Any refund or credit we give beyond what the MSA requires is a one-time courtesy, not an admission and not a change to these terms.

• Outlet, station and title counts, sample prices, turnaround times and sample metrics on our website are for illustration. They change often and aren't an offer.
• Authority scores, traffic and indexing figures are third-party estimates that we don't control or verify.
• We don't guarantee that any content will rank in search, be indexed, or be read, cited or recommended by AI tools such as ChatGPT, Claude, Gemini or Grok.
• Past customer names and results don't promise you the same outcome.
• Outlets, prices and examples mentioned in our emails, calls, ads or messages are also for illustration only. They aren't a promise or a price lock. The Third-Party Provider may add, remove or reprice any outlet at any time, including one we mentioned to you. Catalog Access isn't tied to any particular outlet or price, and the price you pay for a placement is the one shown in the portal when you order.

You agree not to:

• share your account or portal access, or resell access to anyone else
• copy, scrape or redistribute our website content, or catalog data or pricing from the portal
• use bots or automated tools to access our app, or try to get around its security or anti-bot checks
• reverse engineer or interfere with our app
• upload content that is unlawful, infringing, defamatory, deceptive, or that you don't have the right to share
• use our services to make false or misleading claims about yourself, your business or anyone else

We may suspend or close an account that breaks these rules.

• Files and photos you upload are stored privately. Only you, our team, and service providers who need them to do the work can access them.
• You confirm you own or have the right to share what you upload, including the rights of anyone named or pictured, and that it's accurate.
• You let us use, edit and share your materials as needed to deliver what you bought, including sending them to the Third-Party Provider and to publications.

Our website, app, brand, content, templates and software belong to us. These terms give you a limited, personal right to use them for your own business while your account is open. Nothing else is licensed to you.

• Account and transaction messages. We'll email you about your account, purchases, receipts and projects. These aren't marketing and you can't opt out of them while you have an account.
• Marketing emails. You can unsubscribe at any time using the link in the email.
• Calls and texts. We'll only call or text you, including by SMS, iMessage or WhatsApp, if you've agreed to it. Consent isn't required to buy. Reply STOP to opt out or HELP for help. Message and data rates may apply.
• AI-assisted messages. We use AI tools to help draft and organize our messages and records. A person on our team reviews messages before they're sent to you, except automatic account emails.

Our Privacy Policy explains what we collect, how we use it, who we share it with, and your rights. To access, correct or delete your data, or to close your account, email info@rubiconprgroup.com.

Our app relies on other services to host data, take payments and send messages. They're listed on our subprocessor page. The Third-Party Provider isn't one of them; it handles the details we share with it under its own terms. We aren't responsible for other companies' services, outages or terms.

Nothing in these terms or the MSA stops you from posting an honest review or opinion of us, or from making statements the law requires or protects.

Except as stated in the MSA for something you buy, our website and app are provided "as is" and "as available," without warranties of any kind, including merchantability, fitness for a particular purpose and non-infringement. We don't promise that they'll always be available or free of errors.

For your use of our website and app, we aren't liable for any indirect, incidental, consequential, special or punitive damages, or for lost profits, revenue or data. Our total liability is limited to the greater of US$100 or the amount you paid us in the 12 months before the claim. Liability for purchases is governed by the MSA.

You'll defend and indemnify us against third-party claims, and related losses and reasonable legal fees, arising from your materials, your breach of these terms, or your misuse of our website or app.

You can ask us to close your account at any time by emailing info@rubiconprgroup.com. We may suspend or close your account if you break these terms, if required by law, or if we stop offering the service. Closing an account doesn't cancel amounts already owed or orders already under way, and it doesn't refund fees that are non-refundable under the MSA.

We may update these terms. We'll post the new version with its version number and effective date. Changes apply from that date. Each purchase is governed by the version in effect when you made it. If you keep using Rubicon after a change, you accept the new version.

Florida law and the Federal Arbitration Act govern these terms. If a dispute comes up, email info@rubiconprgroup.com first and give us 30 days to resolve it. If we can't, it will be decided by binding individual arbitration through the American Arbitration Association, in Miami-Dade County, Florida, or by video. Either of us may still use small claims court, or go to court to stop misuse of our app, data or intellectual property. You and we each waive the right to a jury trial and to bring or join any class or representative action. You can opt out of arbitration by emailing us within 30 days after you sign up. If the class waiver is held unenforceable for any claim, that claim will be decided only in the state or federal courts in Miami-Dade County. The prevailing side may recover reasonable attorneys' fees and costs unless the arbitration rules or law say otherwise.

Nothing in these terms limits any right you have under consumer protection laws that can't be excluded where you live.

These terms, the MSA, the Privacy Policy and any order make up the full agreement between us. If a term is unenforceable, the rest stays in effect. A waiver only counts if it's in writing. You can't transfer these terms without our consent; we can transfer them to an affiliate or successor. Neither of us is responsible for delays caused by events beyond our reasonable control, except duties to pay.

Contact: info@rubiconprgroup.com · 6538 Collins Ave #303, Miami Beach, FL 33141